Sunday, December 21, 2014   

Application for Services

Application for Water and Wastewater Service

Brunswick County
Utilities Customer Service
Located at:    Brunswick County Government Complex
Building I
75 Courthouse Drive NE, Bolivia
Mailing Address:    Utilities Customer Service
P.O. Box 469
Bolivia, NC 28422
Telephone:    910-253-2655 (Option 3)

The following list of steps is required for water and wastewater service through Brunswick County Public Utilities:

    To establish a new service:
      • Contact Customer Service to obtain new service connection fees
      • Mail to or visit our office:
        1. Complete an application (Section A must be filled out completely)
        2. Sign Water Service Agreement and/or Sewer Service Agreement
        3. Pay applicable fees (Payment Plans Available: plans, application) and $50 deposit for water service
        4. Provide a copy of your driver’s license
    When purchasing a property that already has existing service:
      • Contact Customer Service to ensure a smooth transition in ownership
      • Mail to or visit our office:
        1. Complete an application (Section A must be filled out completely)
        2. Sign Water Service Agreement and/or Sewer Service Agreement
        3. Pay $50 deposit for water service
        4. Provide a copy of the top part of the settlement statement showing change in ownership
        5. Provide a copy of your driver’s license
    When selling or moving from a property:
      • Contact Customer Service to request a final meter reading date for a change in occupants or sale of the property
      • Provide a forwarding address for the final bill or refund of deposit
    For rental properties:
      • Tenant must contact Customer Service to transfer service into their name
      • Mail or visit our office to:
        1. Complete an application (Section A must be filled out completely)
        2. Sign Water Service Agreement and/or Sewer Service Agreement
        3. Pay $150 deposit for water service
        4. Provide a copy of the rental agreement or lease
        5. Provide a copy of your driver’s license
    Bank Draft Service:
      • This service allows your checking or savings account to be drafted for the balance due on your account on the due date
      • Mail to or visit our office:
        1. Complete bank draft form (must have original signature on file)
        2. Provide a voided check
        3. Provide a copy of your driver’s license

For additional information, please contact Utilities Customer Service and speak with a Customer Service Representative. We will be happy to assist you!