Patient Rights and Concerns

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Immunizations

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Health Clinics

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Interactive Wellness Map

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Patient Rights and Concerns

As a patient enrolled in a program or receiving a service through Brunswick County Health Services, you have rights, including the right to ask questions and to address concerns you may have.

You have the right to:

  • Be treated with dignity and respect at all times.
  • Ask questions about your services or programs.
  • Ask questions about medical care you are or might receive, or any test/lab results.
  • Request a different health care provider.
  • Understand why you may not qualify for a service or program.
  • Privacy in accordance with HIPPA (Health Insurance Portability and Accountability Act), and to understand how these laws affect you.
  • Address concerns about your services, programs or treatment.

If you have such a concern, it is often helpful to first try to address it with your care provider or a direct supervisor familiar with your case. If you still have concerns, you may contact HIPAA Privacy Officer Barbara Jackson at (910) 253-2284.

To view Brunswick County Local Government’s Notice of Privacy Practices, please click here.

BUILDING A

Contact

25 COURTHOUSE DRIVE
BUILDING A

MAILING ADDRESS: PO BOX 9
BOLIVIA NC, 28422

(910) 253-2250
(888) 428-4429
HEALTH@BRUNSWICKCOUNTYNC.GOV
open mon-fri:
8:30 a.m. – 5:00 p.m.

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