Hurricane Florence Recovery

If you are looking for the usual homepage, click here.

A burning ban has been lifted unincorporated areas of Brunswick County. Click here for more information.

If you are not safe, call 911. If you experience an issue dialing 911, please dial 910-253-7490.

Closings and Building Relocations
County Offices

Brunswick County Government Offices, including parks and libraries, will be closed Thursday, Oct. 11 due to Hurricane Michael.

Brunswick County Government Offices, including parks and libraries, re-opened Monday, Sept. 24 from Hurricane Florence.

  • The License Plate Agency is moving to the Utility Billing Office in Building I on the Government Complex. It will re-open at 8:30 a.m. on Monday, Oct. 22.
  • Tax Collections has relocated to the Utility Billing Office in Building I on the Government Complex.
  • Tax Administration is moving to 101 Stone Chimney Road in Supply
  • County Building Inspections has opened a satellite office in the Leland Building Inspections Office, open 8-4:30 daily.
Other County Agencies

The Brunswick County Courthouse will be open on Thursday and Friday, October 11 and 12. Specialty courts (including drug treatment court) will NOT be held Thursday or Friday. Superior Court did not have court sessions scheduled for those dates. District Court will continue as scheduled.

View updates and closings from Brunswick County Schools at the School System website.

Meetings and Events

The Household Hazardous Waste Collection scheduled for Sept. 15 at South Brunswick Middle School has been postponed. A reschedule date will be announced after the storm.

The Brunswick County Board of Adjustment meeting scheduled for Thursday, Sept. 13 has been rescheduled to Thursday, Oct. 11 at 4:30 p.m. rescheduled due to anticipated inclement weather and will be held on Monday, Oct. 29 at 4:30 p.m. in the Second-Floor Conference/Training Room in the Sandifer Administration Building.

The Foster Parent Training scheduled to begin Thursday, Sept. 13 has been delayed until Thursday, Oct. 4. Contact Tamela Jones @ 253-2112 or tamela.jones@brunswickcountync.gov for more information.

Assistance

Understanding that many of our residents experienced significant damage and loss as a result of Hurricane Florence and are in need of timely assistance, below is a list of agencies and resources who are able to provide help.

Distribution Sites

Brunswick County and Brunswick Family Assistance are coordinating distribution sites for citizens in affected areas to pick up water and MREs (Meals Ready-to-Eat). For an updated list and schedule of distribution sites, click here.

FEMA
Note: The deadline to register for Disaster Assistance has been extended to Dec. 13.

Brunswick County has been declared for individual assistance from FEMA. Individuals can apply for assistance to replace household items and property. To begin applying, call FEMA at 1-800-621-FEMA (1-800-621-3362) or visit HTTP://WWW.DISASTERASSISTANCE.GOV/.

FEMA Disaster Recovery Center

FEMA is opening a Disaster Recovery Center at Odell Williamson Event Center at 150 College Road NE on the Brunswick Community College campus in Bolivia.

Beginning Saturday, Sept. 29, the center’s hours will be:

  • Monday – Saturday: 9 a.m. – 6 p.m.
  • Sunday: Closed

A Disaster Recovery Center is a readily accessible facility or mobile office where survivors may go for information about FEMA’s programs or other disaster assistance programs, and to ask questions related to their case. Representatives can also help survivors apply for federal disaster assistance.

NCDOT is providing assistance to applicants seeking to get to a FEMA Disaster Recovery Center who have transportation needs. In Brunswick County, citizens can call 910-253-7800. For more information, click here. En Espanol, haga clic aquí.

Brunswick County residents who need to visit the sites to apply for benefits or seek assistance but who do not have transportation to get there should call Brunswick Transit System, Inc., at 910-253-7800. Brunswick Transit System, Inc., will try to work requests into their scheduled transportation routes as quickly as possible, though citizens should call a day or two in advance when possible.

FEMA Transitional Sheltering Assistance (TSA)

Transitional Sheltering Assistance is a sheltering option using participating hotels/motels to help fill a gap until identify short or long-term housing solutions. Survivors that do not have the option to return home and are unable to have their housing needs met through insurance, congregate shelters, or rental assistance provided by FEMA or another agency (federal, state or voluntary) may be eligible for TSA. For more information, click here or call the FEMA helpline at 1-800-621-FEMA or TTY 1-800-462-7585.

FEMA: Notice to Vacate – What to Do Next

Have you been asked to vacate your storm-damaged apartment complex whether your unit had damage or not? You may be eligible for disaster assistance. Click here for information from FEMA.

Disaster Unemployment Assistance

Brunswick County has been declared for Disaster Unemployment Assistance from the NC Division of Employment Security. Individuals may contact DES by calling 1-866-795-8877 from 8AM to 5PM to apply for DUA benefits. If you have additional questions, you may email DES at des.dua@nccommerce.com or go to their website at des.nc.gov.

Disaster Food Benefits
The last day to apply for Disaster Food Benefits was Oct. 6
USDA Hurricane Florence Displaced Household

Persons in declared disaster counties in North Carolina who have been displaced from their housing by Hurricane Florence may be able to obtain housing in USDA Rural Development financed apartment throughout North Carolina and other states. View the USDA Hurricane Florence Displaced Household Fact Sheet here.

Hazard Mitigation Grant Program

The Hazard Mitigation Grant Program (HMGP) provides grants to states and local governments to implement long-term hazard mitigation measures after a Major Disaster Declaration. HMGP was created to reduce the loss of life and property due to natural disasters. The program enables mitigation measures to be implemented during the immediate recovery from a disaster.

Find information about the Hazard Mitigation Grant Program here. Find frequently asked questions about the program here.

National Flood Insurance Program

To help speed recovery, the National Flood Insurance Program is allowing advanced payments to policyholders on their flood insurance claims.  Policyholders who contact their insurer can receive an advance payment of up to $5,000 on a flood claim, without an adjuster visit or additional documentation.  NFIP policyholders who have not yet filed a claim should call their agent or insurance company and file immediately. Policyholders who need assistance contacting their insurance company can contact the NFIP Call Center at 800-427-4661.

Small Business Administration

The U.S. Small Business Administration offers Business Physical Disaster Loans, Economic Injury Disaster Loans, and Home Disaster Loans. View a fact sheet here. En Espanol.

SBA and North Carolina Small Business & Technology Development Center Team to Help Businesses and Non-Profit Organizations Recover from Hurricane Florence.

FEMA Eligibility for Houses of Worship

North Carolina Emergency Management (NCEM) is hosting an informational session regarding updated guidance on FEMA eligibility under the Public Assistance program  on Monday, Sept. 24 at 10 am, and again on Wednesday, Sept 26 at 10 am.  This is specifically for Houses of Worship.

Interested Houses of Worship should call  919.715.1909 at or after 9:55 am on either day.  Please submit any questions you may have,  during the call or prior to the call, to publicassistance@ncdps.gov

NC Realtors Relief Foundation
Assistance is available from the NC Realtors Relief Foundation to qualified applicants towards one of the following options: 1) Monthly mortgage expense for the primary residence that was damaged by the Hurricane Florence storm system in September 2018 or; 2) Monthly rental expense for primary residence damaged by storm. View full details here.
Evacuation Information (For insurance claims or paperwork)

If you are seeking written information about evacuations for insurance claims or other documentation and you live in an unincorporated area of Brunswick County (not in a city or a town), please view the information below:

If you live in a city or a town, please contact that city or town for written information regarding any evacuations.

Debris, Trash and Recycling Collections & Mulch
Debris

Brunswick County has enacted its debris contract and residents in unincorporated areas of Brunswick County should sort debris and leave it by the road for pick up. The second and final pass is scheduled to begin Nov. 5, and any remaining Hurricane Florence debris should be placed by the road prior to that date to ensure it is collected. Click here to read more.

Citizens should ensure that any debris placed out for collection is put by the curb or in the right-of-way. Debris that is placed too far back from the edge of the road may not be picked up if it cannot be reached by collection equipment.

Debris Collection Areas: Map

Nov. 20: View map here. Crews are currently working in the unincorporated residential areas highlighted in orange on the map. The final pass has been completed in unincorporated areas highlighted in blue. Unincorporated areas highlighted in pink are being assessed, where crews will work next. Unincorporated areas in the white sections are areas where the final pass for debris collections has not started yet.

If you are in an orange area and your debris has not been picked up yet, but some of your neighbor’s was, please do not be alarmed. When trucks are full, they need to go unload and some trucks are only picking up one type of material, and in some cases it may take a few days to get the entire area completed.

Mulch

FEMA requires that storm-related mulch go to a final disposal site, and this mulch is being handled by our debris contractors.

The Brunswick County Landfill offers free mulch year-round, when available. Landfill attendants are available to assist with loading mulch in the beds of pickup trucks or trailers using an excavator, but please bring your own containers and shovels if you prefer to load the mulch yourself. For mulch availability, contact the Brunswick County Landfill at (910) 253-8101. The landfill is open from 8:00am until 4:00pm, Monday through Saturday.

Curbside Trash and Recycling Collections

Waste Industries has begun to run solid waste routes again, though depending on road conditions, some areas may not be safely accessible.

Waste Industries will resume curbside recycling collection Monday, Oct. 1. All curbside recycling routes will resume their normal schedule. Any extra recycling should be placed beside the bin in a small open box or personal container. These items should NOT be bagged; bagged items will not be collected.

Landfill and Convenient Sites

The convenient sites at Open, Seaside, and Leland have re-opened. Normal schedules and fees have resumed.

Tip fees remain in place at the landfill, in accordance with FEMA requirements.

The Household Hazardous Waste Collection scheduled for Sept. 15 at South Brunswick Middle School has been postponed. A reschedule date will be announced.

Mosquitoes

Emergency response aerial spraying for mosquitoes in Brunswick County will conclude Thursday, Oct. 4, to assist with mosquito populations following Hurricane Florence and the storm-related flooding.

The spraying ise County-wide, including all towns or cities and all islands. The planes will fly at approximately the same time of day that the trucks spray (during the evening hours, just before dusk until approximately 10:30). Additional information about the aerial spraying, including a spraying schedule, will be shared as soon as it is available.

View the Oct. 4 update as crews prepare to complete aerial spraying

View the full schedule for all areas (weather-permitting; routes are subject to change depending on conditions)

View the Oct. 2 spraying schedule (weather-permitting and dependent upon shipments arriving; routes subject to change depending on conditions)

View additional information here.

Water, Sewer, Grinder Pumps

Brunswick County Public Utilities has restored water service to all areas of the distribution system.

System Pressure Advisories and Updates

There are no longer any System Pressure Advisories for Brunswick County Public Utilities consumers.

A system pressure advisory was issued for portions of southeastern Brunswick County, including Boiling Spring Lakes, the Southport area, St. James, Caswell Beach, the Long Beach Road area and the George II Highway area. It has been rescinded for ALL areas.

A system pressure advisory issued for Jericho Road to the end of Bethel Road, including Winding Creek and Walden Creek subdivisions (off River Road north of Smithville Township Park), has been rescinded.

Water System Color and Aesthetics Advisory

Slightly elevated levels of iron and manganese have been detected in portions of the distribution system. This may lead to slight variations in color of slightly yellowish to slightly brown. The water is still safe to drink and meets all drinking water standards. View more information here.

Water or Sewer Malfunctions

Customers who find they have no water service should first check to make sure their shut-off valves are on and that they have no damage to their plumbing. If after checking those things customers still have no water, they should contact Brunswick County Public Utilities:

  • Monday – Friday, 8 a.m. – 5 p.m.: 910-253-2860 or 910-253-2657
  • After hours: 910-371-3490 or 910-454-0512 or 910-755-7921

Customers experiencing a grinder pump malfunction should call:

  • Monday – Friday, 8 a.m. – 5 p.m.: 910-253-2860 or 910-253-2657
  • After hours: 910-755-7921 or 910-371-3490 or 910-454-0512
Septic/Well Fees Waived (Through Environmental Health, Not Public Utilities)

To aid in Brunswick County’s recovery from Hurricane Florence, Brunswick County will waive some environmental health fees, including septic and well permitting fees and well sampling fees, for storm damage related to Hurricane Florence. Fees will be waived until Oct. 1, at which point the timeline of continuing waivers will be evaluated.

Field inspectors will verify that damage is storm-related to qualify for the waiver.

To have a private drinking water well tested, click here or call 910-253-2150. For more information about testing a drinking water well, click here.

Water Quality FAQ

Has hog waste, chicken waste or turkey waste from holding ponds on farms/CAFOs gotten into the river and into our drinking water? What about contamination from dead animals in flood zones?

The livestock flooding has been and continues to be a regular occurrence even without the extreme flooding.  Brunswick County’s Northwest Water Treatment Plant monitors the raw water hourly for several constituents to keep track of water quality changes. One basic test is TOC or total organic carbon. As the TOC increases in the river due to contaminants (like livestock waste), Brunswick County increases our chemical feeds to match. We may also start adding powdered activated carbon to adsorb contaminants and settle them out. Another chemical in our arsenal is chlorine dioxide, a strong oxidant and disinfectant that we feed in multiple places through the treatment process to stop and destroy bacteria and viruses like pathogenic coliforms, cryptosporidium and giardia.

Brunswick County Public Utilities assumes these contaminants are already there, due to the delay that would result in sending samples to a laboratory and waiting for results, and treats the water in anticipation of having those contaminants present. This typically means the water is over-treated the majority of the time. In post-hurricane flood waters, we have systems in place to ensure that the water is bacterially inactivated and safe to drink, whether it is municipal waste water flowing down the river or livestock waste.

Has wastewater/sewage gotten into the drinking water due to flooding or failures of wastewater treatment plants?

Brunswick County Public Utilities assumes these contaminants are already there, due to the delay that would result in sending samples to a laboratory and waiting for results, and treats the water in anticipation of having those contaminants present. This typically means the water is over-treated the majority of the time. In post-hurricane flood waters, we have systems in place to ensure that the water is bacterially inactivated and safe to drink, whether it is municipal waste water flowing down the river or livestock waste.

Has coal ash gotten into the river, and into our drinking water? Have any of the Duke Energy coal ash retention ponds breached?

The coal ash retention pond mentioned in media reports recently is downriver of where Brunswick County gets its raw drinking water, and thus is not a factor in our water treatment process.

There is only one other coal ash impoundment in our river basin, at the Cape Fear Steam Plant in Moncure, NC. At the moment, there has not been a reported breach at that facility. Water levels have dropped significantly in that portion of our river basin, and officials suspect that the threat of a breach there has been reduced as the flood waters have been retreating at that location.

System Pressure Advisory/Boil Water FAQ

Why did it take so long to rescind the low pressure advisories?

We understand that it is inconvenient to be on a Low-Pressure Advisory, but the safety of our customers is our pre-eminent concern. Typically, a low-pressure advisory is issued for a specific area due to a single known problem. Once the repair is made, bacteriological samples can be taken and usually the advisory is lifted within 24 hours.

However, the situation after Hurricane Florence was not typical. Hurricane Florence resulted in many large and small water main breaks within the water distribution system. Many of these were not visible and remained unknown until days after the storm when flood waters receded. Other areas may have received an initial temporary repair that was adequate to restore water service, but a more permanent repair was planned days later that required lowering the pressure within the system. Additionally, due to the widespread nature of the low pressure areas, many more samples were required and the associated flushing of the system took much longer than is typical.

To implement and then rescind low pressure advisories multiple times or in piecemeal fashion creates confusion; people would not have known whether they were part of the advisory area or not. The best action and that recommended by the Division of Environmental Quality was to keep the advisory in place until we were confident that areas will not lose pressure again. Remaining under a low-pressure advisory until we were confident that it could be safely lifted was the safest thing for our customers.

What is being done to fully repair the water system?

Brunswick County Public Utilities staff, with assistance from the Sheriff’s Department, local fire departments and the Operations Services Department, worked around the clock to make emergency repairs throughout the system. Work has been done and is ongoing throughout the County but the majority of these repairs are within the Boiling Spring Lakes, Southport, St. James, and Long Beach Road areas. Since these initial efforts require intimate knowledge of pipes and valves that are underground, much of this initial effort could not be delegated to contractors. We are fortunate to have crews on staff that have the knowledge and ability to make many of these major (at least four repairs on 24” pipe) repairs because contractors could not mobilize or assemble crews, equipment, or materials to make these repairs in a quick manner due to the floodwaters. As it was, critical staff were flown in by helicopter and materials were flown in to Raleigh from around the country and then driven by escort to Brunswick County to make the most critical repairs.

At least three dams breached in Boiling Spring Lakes that required multiple repairs to 10” and 12” mains. Additionally, Brunswick County Public Utilities Staff completed at least four repairs to 24” mains in order to get water back to priority locations like Dosher Hospital, the Duke Energy Brunswick Nuclear Plant, and the City of Southport. We have multiple repairs that are currently being engineered through emergency agreements and will be let out to contractors as soon as possible. Most of these repairs should be completed in the next several weeks with one significant repair that may take six to eight weeks for final completion. The good news is that all Brunswick County water and sewer customers have service and there are currently no system pressure advisories in place for Brunswick County Public Utilities customers.  All effort is being made to normalize our system, but it will take some time. We apologize for any inconvenience that this may have caused.

Power Restoration Updates

Power restoration is completed by the utility company serving your area.

Restoration Updates:

Duke Energy Customers:

BEMC Customers:

To report a power outage:

Duke Energy Customers:

  • Call 1-800-419-6356
  • Text OUT to 57801 from the phone associated with the account

BEMC Customers:

  • Call 1-800-682-5309
Making Repairs - Septic/Wells, Inspections, CAMA Permits
Building Inspections & Septic/Well Fees Waived

To aid in Brunswick County’s recovery from Hurricane Florence, Brunswick County will waive building inspection and some environmental health fees, including septic and well permitting fees and well sampling fees, for storm damage related to Hurricane Florence. Fees will be waived until Oct. 1, at which point the timeline of continuing waivers will be evaluated.

Field inspectors will verify that damage is storm-related to qualify for the waiver.

To have a private drinking water well tested, click here or call 910-253-2150. For more information about disinfecting a drinking water well, click here.

Building Inspections Locations and Hours

Building inspections is open in Building I of the County Complex, 8 a.m. to 5 p.m., though emergency calls can be made at any point to 910-253-2021. A satellite Building Inspections office has opened at the Leland Town Hall beginning Monday morning.

NCDEQ: Coastal Management Offers Emergency CAMA General Permit

Coastal property owners who need to replace docks, piers, bulkheads or similar structures damaged by Hurricane Florence along sounds, rivers and creeks may be authorized to do so more quickly through an emergency general permit offered by the N.C. Division of Coastal Management. The emergency permit expedites the approval process for rebuilding docks, piers, bulkheads and similar water dependent structures that meet state standards. The emergency permit may also be used for dune reconstruction and maintenance dredging of existing channels.

Read more here.

NCDEQ: Emergency CAMA General Permit amended to include recovery activities associated with Tropical Storm Michael

Coastal property owners who need to replace docks, piers, bulkheads or similar structures damaged by Tropical Storm Michael along sounds, rivers and creeks may be authorized to do so more quickly through an amended emergency general permit offered by the N.C. Division of Coastal Management.

Read more here.

Division of Coastal Management sets up temporary office in Wilmington

The N.C. Division of Coastal Management has set up a temporary office in Wilmington where property owners who suffered damage from Hurricane Florence can call or visit for permitting assistance.

Read more here.

Salvaging Items After a Flood

FEMA offers guidance on salvaging valuables, family treasures and heirlooms after flooding:

Environmenal Health - Failed Septic Systems, Drinking Water Well Testing & Disinfection

Failing Septic Systems

Citizens concerned about a potentially failing septic system should contact Environmental Health at 910-253-2150 for assistance.

Please note that flood water may have a very bad odor similar to a rotten egg smell, and that this does not necessarily indicate sewage has entered the flood waters. This can happen when trees, branches and vegetation get in the water, decreasing water quality and reducing the oxygen in the water. This reduced oxygen can cause the water to become anaerobic, which causes the rotten egg smell.

 

Drinking Water Wells

Citizens with a private drinking water well are strongly encouraged to disinfect the well and have the well water tested. You can find more information about disinfecting a well here or apply to have your well tested here or by calling 910-253-2150.

Hiring a Contractor

If you are hiring a contractor to make repairs:

Brunswick County is not endorsing contractors or vendors, and Brunswick County Public Utilities has not authorized any vendors to make repairs to utility lines on their behalf.

Report suspected scammers to 911, 910-253-2777, or 910-253-5383.

View information from the NC Attorney General about avoiding home repair scams here.

National Flood Insurance Program

To help speed recovery, the National Flood Insurance Program is allowing advanced payments to policyholders on their flood insurance claims.  Policyholders who contact their insurer can receive an advance payment of up to $5,000 on a flood claim, without an adjuster visit or additional documentation.  NFIP policyholders who have not yet filed a claim should call their agent or insurance company and file immediately. Policyholders who need assistance contacting their insurance company can contact the NFIP Call Center at 800-427-4661.

Temporary Housing
Brunswick County’s Temporary Housing Regulations and Guidelines (from the Unified Development Ordinance)

Many Brunswick County residents have been displaced from their homes as a result of damages from Hurricane Florence. Temporary housing can be a good option for residents while they are repairing their homes or looking for new housing. Temporary housing includes mobile homes, campers, travel trailers, RVs, and tiny homes. Following a natural disaster, temporary housing can be used for 120 days without a permit (in this case, from Oct. 1, 2018 through Jan. 29, 2019 without a permit).

Find more information about temporary housing in Brunswick County post-Hurricane Florence here.

Section 5.5.3.B. of the UDO states that temporary housing may be placed anywhere in the County for up to 120 days without obtaining a temporary use permit. After the expiration of the 120-day period, the temporary housing may remain for up to six-months with the issuance of a temporary use permit by the Brunswick County Planning Department. This is intended to give time to make repairs. In certain situations, a three-month extension can be granted to provide time to make the structure habitable, provided it will be their permanent residence. Extensions can only be granted based upon a case-by-case basis.

View more information about the UDO requirements for temporary housing here.

FEMA Transitional Sheltering Assistance (TSA)

Transitional Sheltering Assistance is a sheltering option using participating hotels/motels to help fill a gap until identify short or long-term housing solutions. Survivors that do not have the option to return home and are unable to have their housing needs met through insurance, congregate shelters, or rental assistance provided by FEMA or another agency (federal, state or voluntary) may be eligible for TSA. For more information, click here or call the FEMA helpline at 1-800-621-FEMA or TTY 1-800-462-7585.

From FEMA: Renters in North Carolina May Be Eligible for Federal Help (click here)
USDA Hurricane Florence Displaced Household

Persons in declared disaster counties in North Carolina who have been displaced from their housing by Hurricane Florence may be able to obtain housing in USDA Rural Development financed apartment throughout North Carolina and other states. View the USDA Hurricane Florence Displaced Household Fact Sheet here.

For Hotels/Lodging Partners:

You can continue to aid in our community’s recovery efforts by participating in FEMA’s Emergency Lodging Assistance (ELA) Program.  This is the program whereby displaced residents are placed in short-term temporary housing until their current home is habitable or until replacement housing is available.  The rate FEMA will pay in New Hanover County is $94.00 per night, per room, this is the current Federal per diem rate for lodging.  FEMA will pay the provider directly, so no vouchers or effort to collect from the recipient.  Please consider being a source of temporary housing for our neighbors.

Properties can enroll at https://ela.corplodging.com/ . Properties are not required to have an existing contract with Corporate Lodging Consultants (CLC) for business travel in order to participate. ELA covers lodging (room charges and applicable taxes only) for FEMA qualified individuals from designated disaster areas.  If you have questions, call the Hotel Helpline at 1-866-545-9865.

Donations & Volunteering

Brunswick Family Assistance continues to coordinate donations and volunteer efforts in Brunswick County. Those wishing to donate or volunteer should contact Brunswick Family Assistance at 910-754-4766.

Avoiding Scams

View information from the NC Attorney General about avoiding scams after a storm at https://ncdoj.gov/Files/Consumer/Disasters/NaturalDisasterScamsOnePager.aspx.

If you are hiring a contractor to make repairs:

If you are buying a car:

  • View information from the NC Attorney General about avoiding purchasing a flood-damaged car at https://ncdoj.gov/Files/Consumer/Disasters/FloodDamagedCarsOnePager.aspx

If you are seeking to donate:

Brunswick County is not endorsing contractors or vendors, and Brunswick County Public Utilities has not authorized any vendors to make repairs to utility lines on their behalf.

Report suspected scammers to 911, 910-253-2777, or 910-253-5383.

 

Contact
  • Building Inspection Emergency Calls: 910-253-2021
  • Disaster Unemployment Assistance (NC Division of Employment Security): 1-866-795-8877 or des.dua@nccommerce.com
  • Donations: Brunswick Family Assistance at 910-754-4766
  • Drinking Water Well Testing: click here or call 910-253-2150
  • FEMA – 1-800-621-FEMA (1-800-621-3362)
  • Grinder Pump Emergency/Alarm: Monday – Friday, 8 a.m. – 5 p.m.: 910-253-2860 or 910-253-2657, After hours: 910-371-3490 or 910-454-0512
  • Mosquito Spraying (unincorporated areas, Belville, Bolivia, Calabash, Carolina Shores, Shallotte, St. James and Varnamtown: http://www.brunswickcountync.gov/mosquito-control/service-request/ or 910-253-2515
  • Suspected Scammers: Report to 911, 910-253-2777, or 910-253-5383
  • Volunteering: Brunswick Family Assistance at 910-754-4766
  • Water Emergency: Monday – Friday, 8 a.m. – 5 p.m.: 910-253-2860 or 910-253-2657, After hours: 910-371-3490 or 910-454-0512

If you have additional questions that aren’t answered by the information above, or by the updates below, please use this form to contact us.

Florence Recovery
Address
City
State/Province
Zip/Postal

American Sign Language Updates

To apply for FEMA assistance call:

  • TTY 1-800-462-7585
  • 711 or Video Relay Service (VRS) 1-800-621-3362

Request a FEMA Sign Language Interpreter

Hurricane Florence – Applying for Disaster Food Stamps in NC

SNAP/Food Stamps Assistance in NC

En Espanol

Si no se siente seguro , por favor llamar al 911. Si usted experimenta un problema marcando 911, por favor marque 910-253-7490.

Separando Sus Escombros

Residentes de las areas no incorporadas del Condado de Brunswick deberian ordenar sus escombros donde sean accessibles para recoger por la carretera. Areas no incorporadas son areas que no son parte de un municipio. Ciudadanos de municipios deben verificar con sus oficiales para obtener informacion sobre como lidiar con sus escombros. Para mas informacion haga clic aqui.  

Aviso de Presion del Sistema Meteorologico

Basado en un estudio conducido en las muestras de agua, los clientes del Brunswick County Public Utilities que se encuentran el los siguietes pueblo Southport, Boiling Spring Lakes, Caswell Beach, St. James, Long Beach Road, & George II Highway estan siendo notificados por este informe que lla no hay necesidad de continuar hirviedo el agua o usar agua enbotellada para consumer. El sistema a resumido sus servicios y operaciones normales.

Basado en un estudio conducido en las muestras de agua, los clientes del Brunswick County Public Utilities que se encuentran el los siguietes pueblo Jericho Road, Winding Creek & Walden Creek estan siendo notificados por este informe que lla no hay necesidad de continuar hirviedo el agua o usar agua enbotellada para consumer. El sistema a resumido sus servicios y operaciones normales.

Consejos de Seguridad

Algunas carreteras están inundadas; algunos caminos están cerrados. Por favor visite www.brunswickcountync.gov/road-closures para un mapa de locaciones. Nunca conduzca a través de aguas inundables. Sólo seis pulgadas de agua en movimiento pueden tumbar a un adulto, y 12 pulgadas de agua corriendo puede llevar un coche pequeño. Dale la vuelta, no te ahogues.

Consejos de seguridad eléctrica

  • Aléjese de líneas eléctricas sueltas o caídas.
  • Si ve una línea eléctrica rota o caída, al igual que un árbol, rama o la misma tierra, asuma que están encendidos.
  • Si un cable cae encima de su coche, permanezca en el coche.
  • Tenga cuidado cuando camina por áreas que han sufrido daños; es possible no ver líneas eléctricas que se esconden entre los escombros y aguas estancadas.
  • Reporte a Duke Energy o su compañía de electricidad cualquier línea eléctrica caída.
Recursos y Recuperacion

El Condado de Brunswick y Brunswick Family Assistance están coordinando sitios de distribución para los ciudadanos en las áreas afectadas para recoger agua y MREs (comida lista para comer). Para una lista actualizada y la programación de los sitios de distribución, haga clic aquí.

El Condado de Brunswick ha sido declarado para asistencia individual de FEMA. Para comenzar a aplicar, llame a FEMA al  1-800-621-FEMA (1-800-621-3362) o visite HTTP://WWW.DISASTERASSISTANCE.GOV/.

  • Contactos para Información de Transportación Público en los Condados Afectados por el Huracán Florence: El Condado de Brunswick: 910-253-7800

HOJA DE DATOS DE LA AGENCIA FEDERAL PARA EL DESARROLLO DE LA PEQUEÑA EMPRESA

La División de Seguridad de Empleo (DES) ha comenzado a aceptar solicitudes para el programa de Asistencia de Desempleo por Desastre para los condados afectados. Las solicitudes deben ser presentada antes del 17 de octubre de 2018. https://des.nc.gov/des.

Residentes de las areas no incorporadas del Condado de Brunswick deberian ordenar sus escombros donde sean accessibles para recoger por la carretera. Areas no incorporadas son areas que no son parte de un municipio. Ciudadanos de municipios deben verificar con sus oficiales para obtener informacion sobre como lidiar con sus escombros. Para mas informacion haga clic aqui.  

Cuidado con las estafas

  • Pida la identificación de cualquier persona que afirma ser funcionario del gobierno.
  • Use un contratista con licencia. Compruebe las credenciales con el Better Business Bureau o en línea en ncdoj.com.
  • Obtenga un contrato escrito complete que incluye todos los objetivos y costos.
  • No pague en efectivo. Utilice cheque o tarjeta de crédito.
  • Consulte la lista de organizaciones acreditadas en ncvoad.org.

Latest Updates

Brunswick County Lifts State of Emergency

The State of Emergency declaration in Brunswick County has been lifted as of 9:30 a.m. Wednesday, Oct. 3, as authorized by Board of Commissioners Chairman Frank Williams. Brunswick County had declared a State of Emergency effective at noon Sept. 10 due to Hurricane...

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