Client Rights and Concerns

Medicaid & Food and Nutrition Services

Column 1 CTA

Children’s Services

Column 2 CTA

Adult Services

Column 3 CTA

Child Support Services

Column 4 CTA

Social Services Client Rights and Concerns

As a client enrolled in a program or receiving a service through Brunswick County Social Services, you have rights, including the right to ask questions and to address concerns you may have.

You have the right to:

  • Be treated with dignity and respect at all times.
  • Ask questions about your benefits, services, or plans.
  • Understand why you may not qualify for a service or may be denied a type of assistance.
  • Privacy in accordance with HIPPA (Health Insurance Portability and Accountability Act), and to understand how these laws affect you. (View our Privacy Practices.)
  • Address concerns about your benefits, services, or treatment.

If you have such a concern, it is often helpful to first try to address it with your caseworker or another individual familiar with your case. If you still have concerns, you may contact the Social Services leadership team (contact information).

BUILDING B

Contact

60 GOVERNMENT CENTER DRIVE
BUILDING B

(910) 253-2077
DSS@BRUNSWICKCOUNTYNC.GOV
open mon-fri:
8:30 a.m. – 5:00 p.m.

News & Events

Get the latest updates and happenings on events throughout the county.

Latest News

Read More Social Services News

Latest Events

See Event Calendar