What can I do to prevent sewer overflows?

Sewer overflows on a grinder system are typically caused by a pump failure. When your alarm goes off, please call one of our emergency numbers and refrain from heavy water usage, i.e. washing machine, dishwasher, showers, and baths. Another thing that will ensure your pump operates properly is by not putting prohibited items into the sewage system, i.e. wet wipes, grease, and feminine hygiene products. These items shorten the lifespan of your pump and may cause a sewer overflow. It is not suggested to shut down the breaker. Silencing the alarm is all that is necessary until staff arrives for repair.

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1. Can I flush disposable wipes?
2. How long will it take for my new grinder pump to be installed after I have applied for one?
3. I am having work done on my home and need to locate my sewer line. How can that be done?
4. What can I do to prevent sewer overflows?
5. What do I do if the alarm on my grinder pump sounds?
6. What is a smoke test?
7. What is the purpose of smoke testing?
8. Should I do anything to prepare?
9. Could smoke enter my home?
10. Do I have to be home when smoke testing is being performed?