What do I do if the alarm on my grinder pump sounds?

We ask the homeowner to silence the alarm if they can, it is not necessary or recommended to turn off the breaker to the grinder pump. Please call into our maintenance line at 910-253-2657. On the grinder pump control panel, there is an information sticker with our after-hours phone numbers as well.

View the Grinder Pump Informational Brochure (PDF)

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1. Can I flush disposable wipes?
2. How long will it take for my new grinder pump to be installed after I have applied for one?
3. I am having work done on my home and need to locate my sewer line. How can that be done?
4. What can I do to prevent sewer overflows?
5. What do I do if the alarm on my grinder pump sounds?
6. What is a smoke test?
7. What is the purpose of smoke testing?
8. Should I do anything to prepare?
9. Could smoke enter my home?
10. Do I have to be home when smoke testing is being performed?