Patient Rights and Concerns

Patient Portal

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Immunizations

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Health Clinics

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Coronavirus

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Patient Rights and Concerns

As a patient enrolled in a program or receiving a service through Brunswick County Health Services, you have rights, including the right to ask questions and to address concerns you may have.

You have the right to:

  • Be treated with dignity and respect at all times.
  • Ask questions about your services or programs.
  • Ask questions about medical care you are or might receive, or any test/lab results.
  • Request a different health care provider.
  • Understand why you may not qualify for a service or program.
  • Privacy in accordance with HIPPA (Health Insurance Portability and Accountability Act), and to understand how these laws affect you.
  • Address concerns about your services, programs or treatment.

If you have such a concern, it is often helpful to first try to address it with your care provider or a direct supervisor familiar with your case. If you still have concerns, you may contact HIPAA Privacy Officer Barbara Jackson at (910) 253-2284.

To view Brunswick County Local Government’s Notice of Privacy Practices, please click here.

BUILDING A

Adjusted Operations Due to Novel Coronavirus (COVID-19)

Brunswick County now requires individuals to first visit our website for services and to contact county departments via phone or email to see if we can assist you virtually to support social distancing for our residents and team members during the COVID-19 pandemic.

If an in-person visit to a county office is necessary, you will need to schedule an appointment first via the phone and/or email listed below.

Contact

25 COURTHOUSE DRIVE
BUILDING A

MAILING ADDRESS: PO BOX 9
BOLIVIA NC, 28422

(910) 253-2250
(888) 428-4429
HEALTH@BRUNSWICKCOUNTYNC.GOV
open mon-fri:
8:30 a.m. – 5:00 p.m.

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