Public Notice

Public Notice

Brunswick County COVID-19 Information

10.20.2020

See Latest COVID-19 Information & Case Counts >> brunswickcountync.gov/alert-ticker/information-on-coronavirus/

County Contact Information & Virtual Services During the Coronavirus Pandemic

Brunswick County is urging individuals to visit our website and to call or email county departments for assistance first before visiting county offices. The County now requires appointments for in-person visits. Not sure who to contact? Call our main line and we can help direct your calls.

  • Main County Contact Information: 910.253.2000 / 800.442.7033

 

Brunswick County Public Health Call Line and Email Information (Available Monday-Friday, 9 a.m. to 5 p.m.)

 

NC Public Health Call Line (Open 24/7)

  • Phone: 1.866.462.3821

 

North Carolina 2-1-1 Program

  • For COVID-19 questions, dial 2-1-1 or 888-892-1162
  • Sign up for updates by texting COVIDNC to 898211

 

View: Brunswick County declares a state of emergency due to COVID-19 (March 24, 2020)

Public Notice – Ending Chlorine to Chloramines Change

10.14.2020

On September 14, 2020, the Brunswick County Public Utilities Department began its annual disinfection changeover and flushing program. During the past month, Public Utilities crews have worked to flush water mains and distribute chlorine throughout the County system.

BRUNSWICK COUNTY WILL CONVERT BACK TO CHLORAMINES AS THE PRIMARY DISINFECTANT ON OCTOBER 14, 2020. FLUSHING WILL CONTINUE THROUGH OCTOBER.

During this transition period of changing the primary disinfection agent back to chloramines, customers may experience a brief period when there may be a noticeable change in the taste or smell of the water. This is a normal part of the process and water is safe to use. Depending on your location within the distribution system and usage patterns, it could be two to three weeks for your drinking water to transition from free chlorine to combined chlorine. If taste and/or odor problems persist, please contact the Brunswick County Public Utilities Department or your local water provider.

Please note, if you have an aquarium or pond always test the water that you add to your aquatic environment to be sure it is free of any chlorine before adding fish or other animals. Chemical additives with directions for removing either free chlorine or chloramines from water for use in fish tanks or ponds are available at pet/fish supply stores.  Kidney dialysis clinics and customers on home kidney dialysis equipment should also be aware of this change.

If you have any questions or concerns regarding this process please contact the County’s Public Utilities Department at (910) 253-2657, (910) 371-3490, (910) 454-0512, or your local water provider.