Public Notice

Public Notice

Brunswick County Coronavirus Information

07.06.2020

See Latest Coronavirus Information & Case Counts >> brunswickcountync.gov/alert-ticker/information-on-coronavirus/

County Contact Information & Virtual Services During the Coronavirus Pandemic

Brunswick County is urging individuals to visit our website and to call or email county departments for assistance first before visiting county offices. The County now requires appointments for in-person visits. Not sure who to contact? Call our main line and we can help direct your calls.

  • Main County Contact Information: 910.253.2000 / 800.442.7033

 

Brunswick County Public Health Call Line and Email Information (Available Monday-Friday, 9 a.m. to 5 p.m.)

 

NC Public Health Call Line (Open 24/7)

  • Phone: 1.866.462.3821

 

North Carolina 2-1-1 Program

  • For COVID-19 questions, dial 2-1-1 or 888-892-1162
  • Sign up for updates by texting COVIDNC to 898211

 

The County has information and resources for individuals, businesses and municipalities that need assistance via the follow webpages:

Child Support

Medicaid & Food and Nutrition Services

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Children’s Services

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Adult Services

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Child Support Services

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Child Support Services 

Brunswick County Child Support Services are available to anyone seeking assistance with collecting child support.  Child Support Agents assist custodial parents with the establishment and collection of child support payments regardless of income.

Custodial parents/guardians can apply for services at the Social Service building.   There is a $25 non-refundable fee due at the time of application. Individuals who receive services through Public Assistance (IV-A) or Foster Care (IV-E) programs are automatically referred for CSS free of charge.   You can apply in person, no appointment is necessary or call to request an application 910-253-2076.

To apply online for child support services, go to https://ncchildsupport.com/ecoa/caseApplicationInfo/1.htm

Child Support application fees can be paid at the office or mailed to:

Brunswick County Department of Social Services
60 Government Center Drive
Bolivia, NC 28422
Attn: Fiscal Unit – Child Support Application

Checks or money orders for Child Support Application fees shall be made payable to:  Brunswick County DSS.  Please include your name and application number when making your payment.

 

Child Support Payments

Non-Custodial Parents and Employers can remit child support payments by mail or online.  To submit your payment by mail, please sent it to the address below.  Please note that payments sent to Brunswick County DSS will be forwarded to the Raleigh, which will delay the posting of your payment.

Child Support Enforcement
PO BOX 20800
Raleigh, NC 27619-0800

Please include to following information when mailing your payment:  MPI number, Case Number, and the last 4 digits of your social security number.

Non-custodial parents can make their payments online by visiting: https://nc.smartchildsupport.com/main.aspx

Employers can make payments online by visiting:  https://nc.smartchildsupport.com/employer.aspx

 

North Carolina Child Support

For more information on the North Carolina Child Support Services Payment Processing Center, click here.  https://nc.smartchildsupport.com/Faq.aspx

Parents and Guardians are able to access their case information 24-7 using eChild Support.  For more information:  https://www.ncchildsupport.com/ecoa/parentsIndex.jsp

Please note that Child Support Services  program is not authorized to help with custody, visitation or property settlements.

BUILDING B

Adjusted Operations Due to Novel Coronavirus (COVID-19)

Brunswick County now requires individuals to first visit our website for services and to contact county departments via phone or email to see if we can assist you virtually to support social distancing for our residents and team members during the COVID-19 pandemic.

If an in-person visit to a county office is necessary, you will need to schedule an appointment first via the phone and/or email listed below.

Contact

60 GOVERNMENT CENTER DRIVE
BUILDING B

(910) 253-2077
DSS@BRUNSWICKCOUNTYNC.GOV
open mon-fri:
8:30 a.m. – 5:00 p.m.
Please do not email reports of abuse or neglect.
If you need to make a CPS or APS report, please call 910-253-2077 during business hours.  After Hours call 911 and ask to speak to the on call social worker.

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