Heating and Cooling Emergency Assistance
Several programs are available to help residents facing emergency heating and cooling situations.
Crisis Intervention Program
The Crisis Intervention Program (CIP) provides financial assistance to low-income residents facing emergency heating and cooling situations. Payments are made directly to the heating or cooling vendor, and there is a limit to how much can be paid to a household per fiscal year. For more information or to apply online visit epass.nc.gov or apply in person at the Social Services office.
The Low Income Energy Assistance Program (LIEAP) is a federally-funded program that provides a one-time payment to help with heating bills. Payments are made directly to the heating vendor. The LIEAP program is administered December 1st through March 31st.
Only households containing an elderly person age 60 and above or a disabled persons receiving services through the Division of Aging and Adult Services (DAAS) are eligible to potentially receive benefits from December 1st through December 31st or until funds are exhausted.
Any household can potentially receive benefits from January 1 through March 31 or until funds are exhausted.
For more information call 910-253-2077 or apply in person during the applicable times of the year.
To apply online visit epass.nc.gov