Public Notice

Public Notice

Brunswick County Coronavirus / Hurricane Information

08.10.2020

Find the latest information and resources related to Isaias>> https://www.brunswickcountync.gov/hurricanes/

 

Read: Have debris or damages following Isaias? These resources can help.

 

Questions about Isaias? Contact the Emergency Operations Center: 910.253.5383

 

See Latest Coronavirus Information & Case Counts >> brunswickcountync.gov/alert-ticker/information-on-coronavirus/

County Contact Information & Virtual Services During the Coronavirus Pandemic

Brunswick County is urging individuals to visit our website and to call or email county departments for assistance first before visiting county offices. The County now requires appointments for in-person visits. Not sure who to contact? Call our main line and we can help direct your calls.

  • Main County Contact Information: 910.253.2000 / 800.442.7033

 

Brunswick County Public Health Call Line and Email Information (Available Monday-Friday, 9 a.m. to 5 p.m.)

 

NC Public Health Call Line (Open 24/7)

  • Phone: 1.866.462.3821

 

North Carolina 2-1-1 Program

  • For COVID-19 questions, dial 2-1-1 or 888-892-1162
  • Sign up for updates by texting COVIDNC to 898211

 

View: Brunswick County declares a state of emergency due to COVID-19 (March 24, 2020)

Utility Assistance Program

Medicaid & Food and Nutrition Services

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Children’s Services

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Adult Services

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Child Support Services

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Brunswick County Water and Sewer Customer Utility Assistance Program

Application Period*: June 22 – July 17, 2020

*Applications are for the Fiscal Year 2021 Program. Brunswick County Public Utilities residential water and/or sewer customers who apply and receive the credit will receive the first credit on their August 2020 Brunswick County utility bill.

About the Program

The Brunswick County Water and Sewer Customer Utility Assistance Program is available to Brunswick County Public Utilities residential water and/or sewer customers whose gross annual income is equal to or less than 130% of the federal poverty level for the household size (see table below), with assets less than $110,000, and the household’s total available on-hand cash resources must be less than $2,200.

The County establishes the monthly credit amount for water and/or sewer service during the annual budget process. The available credit in Fiscal Year 2021 is $8 per month for Brunswick County residential water customers, $15 per month for Brunswick County residential sewer customers, and $23 per month for Brunswick County residential customers who have both water and sewer service from Brunswick County.

The monthly credit may not be larger than the actual customer bill for the month.

The Brunswick County Water and Sewer Assistance Program will require Brunswick County residential utility customers to make annual applications that will provide assistance through a fiscal year. Brunswick County residential utility customers must reapply annually and applications will be discontinued when funds are exhausted. Applications for the Fiscal Year 2021 program will be available in various locations throughout the county.

Applicants will receive a notice if they are approved or denied for the Fiscal Year 2021 program from the Department of Social Services.

How to Apply

Applicants will need to submit their completed application along with the following documents:

  • Address
  • Proof of income – annual household income cannot exceed 130% of federal poverty level (see table below)
  • Copy of Brunswick County Utility Bill (Navassa customers who are transitioning to Brunswick County Public Utilities can submit their most recent bill from the Town of Navassa)
  • Verification of the value of assets and resources
  • Real property value cannot exceed $110,000 (Department of Social Services will verify this information)

Applications along with required documents can be mailed, faxed, dropped off or emailed to the Department of Social Services:

  • Mailing address:  PO BOX 219, Bolivia, NC 28422
  • Fax: 910-253-2071
  • Physical Address: 60 Government Center Drive, Building B, Bolivia, NC 28422
  • Email:  dss.fns.ma@brunswickcountync.gov

Applicants must provide: all income for the household and its members; checking and savings account statements for all members of the household; all property, stocks, bonds and other assets for all members of the household; the name and date of birth for each member of the household; and a copy of the current Brunswick County Public Utilities water and/or sewer bill (Navassa customers who are transitioning to Brunswick County Public Utilities can submit their most recent bill from the Town of Navassa), with the applicant’s name, address and account number. Applications will be taken June 22 through July 17, 2020.

Eligibility Requirements

Eligibility RequirementWhat's NeededHow Often
AddressLease, rental agreement, any other shelter expenses, contact with someone knowledgeable of your situationAt application or situation, if moving
Earned Income: Wages/Self-EmploymentWage stubs, tax forms contacting employerAt application
Unearned Income: Public Benefits/Private Retirement Benefits/Trust, etc.Documents from provider, award letterAt application
Assets/ResourcesOwnership and tax records - bank and court documentsAt application
Water of Sewer ExpenseCopy of Brunswick County utility bills (or most recent Town of Navassa utility bills)At application

2019-2020 Federal Poverty Guidelines

Household Size100% Federal Poverty Level Annual Gross Income130% Federal Poverty Level Annual Gross Income
1$12,490$16,237
2$16,910$21,983
3$21,330$27,729
4$25,750$33,475
5$30,170$39,221
6$34,590$44,967
7$39,010$50,713
8$43,430$56,459

 

BUILDING B

Adjusted Operations Due to Novel Coronavirus (COVID-19)

Brunswick County now requires individuals to first visit our website for services and to contact county departments via phone or email to see if we can assist you virtually to support social distancing for our residents and team members during the COVID-19 pandemic.

If an in-person visit to a county office is necessary, you will need to schedule an appointment first via the phone and/or email listed below.

Contact

60 GOVERNMENT CENTER DRIVE
BUILDING B

(910) 253-2077
DSS@BRUNSWICKCOUNTYNC.GOV
open mon-fri:
8:30 a.m. – 5:00 p.m.
Please do not email reports of abuse or neglect.
If you need to make a CPS or APS report, please call 910-253-2077 during business hours.  After Hours call 911 and ask to speak to the on call social worker.

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