Public Notice

Public Notice

Brunswick County Coronavirus / Hurricane Information

09.27.2020

See Latest Coronavirus Information & Case Counts >> brunswickcountync.gov/alert-ticker/information-on-coronavirus/

County Contact Information & Virtual Services During the Coronavirus Pandemic

Brunswick County is urging individuals to visit our website and to call or email county departments for assistance first before visiting county offices. The County now requires appointments for in-person visits. Not sure who to contact? Call our main line and we can help direct your calls.

  • Main County Contact Information: 910.253.2000 / 800.442.7033

 

Brunswick County Public Health Call Line and Email Information (Available Monday-Friday, 9 a.m. to 5 p.m.)

 

NC Public Health Call Line (Open 24/7)

  • Phone: 1.866.462.3821

 

North Carolina 2-1-1 Program

  • For COVID-19 questions, dial 2-1-1 or 888-892-1162
  • Sign up for updates by texting COVIDNC to 898211

 

View: Brunswick County declares a state of emergency due to COVID-19 (March 24, 2020)

 

See the latest information about vegetative debris collection on private roads in the unincorporated areas of the county due to Isaias >> https://www.brunswickcountync.gov/isaiasdebris

Residents on private roads in the unincorporated areas of Brunswick County need to place their vegetative debris from Hurricane Isaias in in the right-of-way of their property no later than the evening of Sunday, Aug. 30 for collection.

Click here for full details and instructions on this collection.

Crews will make one pass across the county and could arrive in any area as early as Monday. Any vegetative debris that is not on the right-of-way by Sunday evening will not be collected.

A right-of-way is generally defined as the edge of your property before the curb. If you have a sidewalk, ditch, or utility line in front of your house, make sure that your debris does not cover or restrict these areas.

This service will only include the private roads in the unincorporated areas of the county, including private roads in gated communities. The service will also collect any tree hangers or leaners in the rights-of-way.

This service will not collect or remove tree hangers or leaners that are on private property outside of a right-of-way.

Residents who need assistance to move debris or other needs following Hurricane Isaias can contact the Brunswick County VOAD for guidance and direction to organizations or services that may be able to help: 910-253-2589

 

Visit our Hurricane Preparedness page for more resources and information.

E-Pay: Water and Sewer Bill

Pay Water and Sewer Bill Online

Please see below information on ways to pay your water and wastewater bill online.

UTILITY BILLING CUSTOMER PORTAL (https://brunswick.authoritypay.com)
We are happy to announce that we now offer a customer portal where you can register to make payments, see usage, sign up for electronic bills and view your bill. All bills printed on or after 11/15/19 will contain the information you need to register and/or log in to the customer portal. Those bills will also have a new account number and will no longer show a customer number.

  • To register for or to log in to the new customer portal please follow this link https://brunswick.authoritypay.com
  • You will need your new account number and your CID that is printed on your bill under the transaction detail area to register to the portal
  • Once logged-in to the new customer portal you can make a payment with:
    • Checking Account by selecting “Pay with Bank Account” in the “Pay Now” screen; there will be no fee for this transaction *
    • Credit Card by selecting “Pay with Credit Card” in the “Pay Now” screen; you will be charged a fee for each transaction
  • To continue receiving bills electronically, you must register and sign up for electronic bills at the new portal even if you previously were signed up for electronic bills

If you desire to make a credit card payment without going through the customer portal you can click here (you will be charged a fee for this service)

* Note: If you plan to make a payment from a business checking or business savings account with an ACH debit block, you need to give certain information to your financial institution.

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