Ways to Pay My Utility Bill
Brunswick County Utility Billing offers our customers many ways to pay utility bills using several payment options. For questions, contact Utility Billing anytime during our regular business hours Monday through Friday from 7:30 a.m. to 5 p.m.
• Phone: 910-253-2655 (Select Option 2 or 3) or 888-428-4426
• Email email@example.com
How to Pay Using These Options
Official Payments: Pay Online through the Customer Portal or by Phone (see details below)
• Brunswick County Customer Portal (Online)
• Automatic Bank Drafting
• In-Person at Utility Billing in Bolivia
• Dropbox outside Building I (Utility Billing) in Bolivia
In-Person at Utility Billing in Bolivia
Do not mail cash or put cash payments in Dropbox
Click on a tab below to learn more
Use the Brunswick County Customer Portal to view and pay your bill online.
Pay by Check (No Fees)
Pay by check directly through the Brunswick County Customer Portal. There are no convenience fees applied to payments through the Customer Portal.
Pay by Debit or Credit Card (Some Fees Apply)
Customers paying by debit or credit card in the Customer Portal will be directed to the Official Payments website to pay their bill. There is a $1 convenience fee for debit card payments and a $3.45 convenience fee for credit card payments.
Automatic Bank Drafting Payments
Pay by withdrawing the balance on your utility account from your checking or savings bank account using an Automatic Bank Draft. The withdrawal will occur on your bill’s due date.
You must provide the following information to set up an Automatic Bank Draft:
• A completed bank draft authorization form (we must have your original signature on file)
• A voided check
• A copy of your driver’s license
You can submit this information to Utility Billing the following ways:
• In-Person at Utility Billing at the Brunswick County Government Complex in Bolivia (Monday through Friday from 7:30 a.m. to 5 p.m.)
• Mail to Utility Billing, O. Box 469, Bolivia, NC 28422
• Email to firstname.lastname@example.org
Pay by phone through Official Payments by following the steps below. There is a $1 convenience fee for debit card payments and a $3.45 convenience fee for credit card payments.
- Call 1-800-272-9829
- Select Option 3
- Enter Jurisdiction Code 3951
- Enter Your Account Number and Payment Information
Enclose your check payment in an envelope and drop it into the Dropbox in front of Building I at the Brunswick County Government Complex in Bolivia (75 Courthouse Drive NE, Bolivia, NC 28422). Include the payment stub at the bottom of your bill and write your account number on your check before placing your envelope into the Dropbox.
Only check payments are allowed in the Dropbox. Do not submit cash payments.
In-Person Payments (Cash and Checks Only)
Pay in-person by cash or check only at Utility Billing at the Brunswick County Government Complex in Bolivia (Monday through Friday from 7:30 a.m. to 5 p.m.).
Utility Billing Location
75 Courthouse Drive NE, Bolivia, NC 28422 (Building I)
Click here for directions
Pay by mailing a check to the bank lockbox processing address using the return envelope provided with your bill. Include the payment stub at the bottom of your bill and write your account number on your check before mailing.
Customers who pay through their bank bill pay should also use the lockbox address with the understanding that this payment is not always electronic. Your bank may send a paper check to Utility Billing.
Utility Billing must receive your payment by the due date to avoid penalties. You are encouraged to mail your payments at least 7 to 10 days before your due date to avoid potential postal delays.
Do not mail cash.