Brunswick County rescinds Stage 1 Water Conservation Alert

11.20.2021

Brunswick County rescinds Stage 1 Water Conservation Alert

MEDIA RELEASE

BOLIVIA, N.C. – Brunswick County Public Utilities is rescinding its Stage 1 Water Conservation Alert effective Nov. 20, 2021. This notice affects all customers of public water systems anywhere in Brunswick County.

The conservation alert was originally issued Nov. 5, 2021, as a precaution following the identification of a leak in a Lower Cape Fear Water and Sewer Authority (LCFWSA) raw water transmission main. The County’s system continues to operate normally and no public action is required.

Over the past two weeks, Brunswick County’s contractor has taken steps to stabilize the leak and install a bypass around the leak location. The bypass was successfully installed this Saturday, increasing the flow of raw water to downstream water treatment plants servicing Pender and New Hanover counties.

Brunswick County staff and its contractor will work to repair the affected section of the line to restore it to full capacity in the near future. No additional impacts are expected to water customers at this time.

Public Utilities regularly monitors its system and will notify residents in the event another water conservation alert is necessary. More tips on how to proactively conserve water are at brunswickcountync.gov/water-conservation.

Residents who have questions should contact their water service provider directly or Brunswick County Public Utilities at 910.253.2657 or utilityadmin@brunswickcountync.gov.

Information and any updates can be found at brunswickcountync.gov/utilities.

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Media Inquiries

For media inquiries, contact the Communications Director at 910.253.2995 or email meagan.kascsak@brunswickcountync.gov

Previous/Expired Releases

Click an accordion box below to read previously sent/expired media releases concerning this alert.

Nov. 5, 2021

Brunswick County issues voluntary water restrictions following main break

Posted Nov. 5, 2021

MEDIA RELEASE

BOLIVIA, N.C. – Brunswick County has issued a voluntary Stage 1 Water Conservation Alert effective immediately as a precaution following the identification of a leak in a Lower Cape Fear Water and Sewer Authority (LCFWSA) raw water transmission main. Water conservation alerts affect all customers of public water systems anywhere in Brunswick County.

Brunswick County’s main utility system is currently upstream of the leak and operating normally. The leak’s location is not expected to cause major impacts to water service delivery and pressure for Brunswick County water customers at this time.

Water supply is still available for water customers in Brunswick County and there are no impacts to water quality that require additional actions like boiling water. These preventative measures will help to ensure adequate water is available for essential needs across our region.

LCFWSA staff informed utility partners including Brunswick County that they had recorded water pressure and flow changes in a raw water transmission main leading from the Kings Bluff Pump Station late Wednesday evening. This pump station, which sources water from the Cape Fear River, is the primary source or raw water for utilities in Southeastern North Carolina, including CFPUA, Brunswick County, and Pender County.

Following continued flow changes, LCFWSA suspected a potential leak. The leak was identified Friday afternoon. Crews have been dispatched to evaluate plans for emergency repairs.

Customers of all public utility systems in Brunswick County are asked to take the following voluntary actions:
  • Use the following recommended irrigation schedule to even out system demands:
    • Odd address numbers: Tuesday/Thursday/Saturday
    • Even address numbers: Wednesday/Friday/Sunday
    • No irrigation on Mondays
  • Limit showers to five minutes—doing so can save up to 1,000 gallons per month
  • Turn off the water while brushing your teeth and save up to 4 gallons per minute
  • Only run washing machines or dishwashers when full
  • Use a broom, rather than a hose, to clean driveways and patios
  • Postpone washing vehicles at home or use a commercial car wash, which uses recycled water
  • Dispose of tissues and sanitary products in the trash rather than flushing them–this also helps protect our sewer system

Water customers of utility systems outside Brunswick County are encouraged to contact their water provider or check their communication channels for any updates specific to their water systems.

Brunswick County and its utility partners will continue to monitor the situation over the weekend to ensure flows are adequate and determine if additional public action is required.

In the event additional action is necessary, Brunswick County will issue a notification through its communications channels and to local media. Individuals can sign up for utilities email updates like this one from Brunswick County at brunswickcountync.gov/email.

Updates on this situation will be posted at brunswickcountync.gov/water-conservation-alert-11-5-21.

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Media Inquiries

For media inquiries, contact the Communications Director at 910.253.2995 or email meagan.kascsak@brunswickcountync.gov