Patient Rights & Concerns

As a patient enrolled in a program or receiving a service through Brunswick County Health Services, you have rights, including the right to ask questions and to address concerns you may have.

You Have the Right to:

  1. Be treated with dignity and respect at all times.
  2. Ask questions about your services or programs.
  3. Ask questions about medical care you are or might receive, or any test/lab results.
  4. Request a different health care provider.
  5. Understand why you may not qualify for a service or program.
  6. Privacy in accordance with HIPPA (Health Insurance Portability and Accountability Act), and to understand how these laws affect you.
  7. Address concerns about your services, programs, or treatment.

If you have such a concern, it is often helpful to first try to address it with your care provider or a direct supervisor familiar with your case. If you still have concerns, you may contact HIPAA Privacy Officer Barbara Jackson at 910-253-2284.

HIPPA Privacy Practice Notice

We are required by law to protect health information about you. Brunswick County Local Government's Notice of Privacy Practices describes how medical information about you may be used and disclosed and how you can get access to this information. View the full notice (PDF).